This Privacy Policy describes the types of personal data we collect, how we use, share and protect it, as well as your rights related to that information. By using our website, you agree to the terms of this Privacy Policy.

1.1 Information you provide to us
. Reservations: When you make a reservation, we collect your name, email address, phone number, payment information and any other information necessary to complete your reservation.
. Contact Forms: Information you provide to us when you fill out a contact form, such as your name, email address and your message.
. User Accounts: Information required to create a user account, including name, email address and login details.

1.2 Information Collected Automatically
. Browsing Data: We collect information about your visit to our site, including IP address, browser type, pages visited and time spent on the site.
. Cookies and Similar Technologies: We use cookies and similar technologies to improve your browsing experience and collect analytical data.

We use the information collected to:
. Provide our services: Process your reservations and respond to your requests.
. Improve our site: Analyze data to understand how our users interact with our site and improve our content and services.
. Marketing: Send you promotional offers, newsletters and other information that may be of interest to you, subject to your prior consent.

We do not share your personal information with third parties except in the following cases:
. Service Providers: We may share your information with third party service providers who help us operate our Site and deliver our Services.
. Legal Obligations: If required by law, we may disclose your information to comply with a legal obligation or protect our rights.

We implement technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure or destruction.

You have the following rights regarding your personal information:
. Access and Correction: You may request access to your personal information and correction if it is inaccurate.
. Deletion: You may request deletion of your personal information, subject to legal retention obligations.
. Opposition: You may object to the use of your personal information for direct marketing purposes.

To exercise these rights, please contact us at the email address provided below.

If you have any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

Villa Victoria Hotel Spa
Email: villavictoriahotelspa@gmail.com
Address: 39-41 avenue Pasteur, 14150 Ouistreham France

We may change this Privacy Policy from time to time. Any changes will be posted on this page with the date of the update. We encourage you to review this Policy periodically.

Updated date: July 3, 2024